Helpline Software

Pricing

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Our Packages

FeatureCoreProEnterprise
Yes, you can keep your existing number(s).
Keep your Hotline Number(s)Feature includedFeature includedFeature included
Schedule Based Call RoutingFeature includedFeature includedFeature included
Instant schedule changesFeature includedFeature includedFeature included
Concierge OnboardingFeature includedFeature includedFeature included
150% Money Back GuranteeFeature includedFeature includedFeature included
CustomizationsLowMediumHigh
Burnout ProtectionFeature includedFeature includedFeature included
Missed Call ProtectionFeature includedFeature includedFeature included
VoicemailFeature includedFeature includedFeature included
Context Before CallFeature includedFeature includedFeature included
Configure Enough Time to AnswerFeature includedFeature includedFeature included
Out of Reception DetectionFeature includedFeature includedFeature included
Advanced
Custom SchedulesFeature includedFeature includedFeature included
Custom Auto-ApprovalFeature includedFeature includedFeature included
Shift Requests and ApprovalFeature includedFeature includedFeature included
Inappropriate Caller BlockingFeature includedFeature includedFeature included
Caller LimitsFeature includedFeature includedFeature included
Caller Limits with Guided MeditationsFeature includedFeature includedFeature included
Automatic Shift ApprovalFeature includedFeature includedFeature included
Answer on ComputerFeature includedFeature includedFeature included
Website ChatFeature includedFeature includedFeature included
Website Chat WidgetFeature includedFeature includedFeature included
Unlimited Call TypesFeature included with upgradeFeature includedFeature included
Unlimited SchedulesFeature included with upgradeFeature includedFeature included
Data
Data Retention PoliciesFeature includedFeature includedFeature included
Shift Hours ReportsFeature includedFeature includedFeature included
Realtime Call, Chat, and Text ReportsFeature includedFeature includedFeature included
Busiest Times ReportFeature includedFeature includedFeature included
Hold Time ReportFeature includedFeature includedFeature included
AnonymityFeature includedFeature includedFeature included
State and Nationwide Hotline FeaturesFeature included with upgradeFeature included with upgradeFeature included
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150% Money Back Guarantee Badge

150% Money Back Guarantee

Try Helpline Software risk-free! If you're not satisfied within 30 days, we'll refund all your money—plus give you up to $500.

Offer void if not used within 90 days of contract effective date. Cancellation must be done in writing. Void where prohibited. No cash value unless required by law. Limit one per organization.

Here's What Our
Awesome Customers Say

“Helpline Software created a customized call management system for BAWAR’s 24/7 crisis line….ongoing service has had a HUGE impact on BAWAR’s ability to effectively support survivors every day … we couldn’t be more thankful.”
Bay Area Women Against Rape

Bay Area Women
Against Rape

How We're Unique

Keep Your Number(s)

The community knows your existing numbers. Keep them, and get new numbers if you'd like.

Instant Schedule Changes

Any changes you make to the schedule or call flows instantly affect the very next call, chat, text, or callback request.

Fully Custom

Our products are fully customized to meet your very specific schedules, and other needs. They all come with our standard 150% back Peace of Mind Guarantee